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FAQ 1

FAQ

General information

What time are check-in and check-out?

Check-in is from 3:00 PM to 8:00 PM, while check-out is from 8:00 AM to 10:00 AM.

What are the reception hours?

From 8:00 AM to 1:00 PM and from 3:00 PM to 8:00 PM.

What languages are spoken at the reception?

Italian, English, French and Spanish.

Where is the property and how can we reach it?

Gravina Residence is located in Via Lu Nibbarone, Loc. Costa Paradiso, Trinità d'Agultu e Vignola (OT). It is easy to reach from Alghero and Olbia airports, or by ferry via Sardinia's main tourist ports, where you can rent a car.

Is parking available at the property?

Each complex and each villa has its own parking.

Is the property equipped with an elevator?

No.

Is Wi-Fi available at the property?

All apartments, villas and reception are equipped with Wi-Fi connection.

Are pets allowed?

Pets are allowed with an extra charge of €35 per stay.

Is a luggage storage service available?

No.

What amenities are included in the rooms?

Air conditioning, hairdryer, wardrobe, private bathroom with shower stall, flat-screen TV, Wi-Fi, living area with sofa bed, equipped kitchenette, refrigerator, oven or microwave (or both), coffee machine, dining table, courtesy set, pool, furnished balcony or veranda with sea or garden views.

Is a city tax required?

Yes, €2.00 per person per day, up to a maximum of 10 days, to be paid on site (children under 10 and adults over 75 are exempt).

What credit cards are accepted?

Visa and Mastercard.

CHECK-IN/CHECK-OUT

Is early check-in possible?

Yes, subject to availability.

Is late check-out possible?

Yes, it can be arranged with the reception by the day before departure.

What are the reception hours?

From 8:00 AM to 1:00 PM and from 3:00 PM to 8:00 PM.

PROPERTY & SERVICES

Is a transfer service available?

It can be arranged with the reception, but it is strongly discouraged, as having a car is essential to reach the property.

Are children allowed at the property?

Yes.

Does the property have a private beach?

No.

ROOMS

Are baby cribs and cots available?

Yes, baby cribs are available.

SPA, POOL & GYM

Is a pool available at the property?

All apartments and villas overlook the pool.

What are the pool hours?

From 8:00 AM to 8:00 PM for villas and apartments.

ACTIVITIES, EXPERIENCES & EVENTS

Do you arrange tours and excursions in the surrounding area?

Yes, please request it at reception.